IWSP Publications
Managing Workplace Change
Excerpt
- Involvement
in the Change Management Process
Becker, F., Tennessen, C., and L. Dahl (1997)
Workplace Change: Managing Workplace Change. Ithaca, New
York: Cornell University International Workplace Studies Program
(IWSP).
At none of our research sites did employees
feel very involved.
This often was the feeling despite extensive activities
which included the employees - and despite communications distributed
to all employees.
There was clearly a mismatch between change leaders'
expectations about what would result in feelings of involvement
on the part of employees and what actually yielded a sense
of involvement from the employee perspective.
Do not assume that, by incorporating activities
and communications which include employees, they will feel involved.
A fairly strong relationship (r=.7) was found between
the number of employees affected by the change and feeling involved
in the change process. Thus, for changes that include large numbers
of employees, special efforts must be made to involve them.
Data notes: The percent who felt involved at each site was 17%,
21%, 26%, 30%, 31%, and 40%
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